Shipping and Delivery Policy
Overview
Since ekychub.in provides digital products and online services, no physical items are shipped. After purchase, access to the service or digital content is provided electronically through download links, email confirmations, or a secure customer portal. Our goal is to ensure quick, easy, and reliable access to all digital products and services.
Delivery Process
1. Instant Access
In most cases, access is granted immediately after the transaction is complete. Users will receive a confirmation email containing necessary access information within minutes.
2. Email Confirmation
Upon purchase, an email will be sent to the address provided during checkout. This email contains all essential details, such as login credentials, activation codes (if required), and access instructions.
3. Secure Customer Portal Access
Purchases may also be accessible through your personal dashboard on our website. Simply log in with your account credentials to view or download purchased content or start using the service.
4. Download Link
For products that require downloading, a link will be included in your order confirmation email. All download links are valid for a specified period (e.g., 30 days) and may require an active account to access.
Access Troubleshooting
If you do not receive an access email within a reasonable timeframe (typically within an hour of purchase), please:
- Check your email’s spam or junk folder.
- Ensure your email address is correct in your account information.
- Contact our customer support team at [Customer Support Email] for assistance.
Refunds and Cancellations
Since we provide digital products, we may not offer refunds after access has been granted. Please review our Refund Policy for further details.
Security and Privacy
Your digital purchases and information are secure with us. We are committed to protecting your privacy as detailed in our Privacy Policy.